No further occurrences in the last 24h and our provider considers this issue resolved.
Nov 30 - 08:57 GMT
Our provider was under a DoS attack and was able to mitigate at 16:30. Service should be restored to all our customers monitored from New York.
Nov 28 - 21:34 GMT
This incident will show as very high response times for checks from this location but it may not cause any alerts to go off, if the node cannot be contacted at all, it will not be used in triggering alerts.
Nov 28 - 16:20 GMT
We're having some intermittent problems with service communication on the New York based monitoring nodes.
We have opened a ticket with the provider and are awaiting a response from them.
Nov 28 - 16:01 GMT