We consider this now resolved.
Apr 6, 20:27 BST
We have completed ramping up the capacity and are seeing normal monitoring values again.
Apr 6, 17:14 BST
We have started to see some recovery. We are now ramping up the load back.
Apr 6, 16:17 BST
We are still working with our provider to recover this system.
Apr 6, 15:42 BST
We are still working with our provider to recover this system. Simultaneously we're launching capacity in other regions to rule out a regional issue.
Apr 6, 14:58 BST
We have identified this issue as a slowdown and/or networking failure to our metrics database. We have engaged our provider to verify the system. Only storing and retrieving metrics/graphs data is affected.
Alerting is not affected.
Apr 6, 14:11 BST
We're currently investigating a slowdown in metrics display on graphs.
Apr 6, 13:49 BST