We have completed our post-incident verification and confirmed we have fully recovered at 17:11 UTC.
Jun 11, 19:28 BST
We have been able to restore service to the second payload processing cluster and we're processing real time payloads now.
We are now monitoring the system for full recovery.
Jun 11, 17:53 BST
We have been able to restore one of the payload processing clusters. This restores service to a point of some data to be graphed and alerts processing should be back momentarily.
Jun 11, 17:41 BST
We have identified a storage issue impacting our two payload processing cluster and are working to recover.
Jun 11, 17:05 BST
We're currently investigating a failure to process device payloads. Alerting is also impacted.
Jun 11, 16:29 BST