All Systems Operational
Alerting   ? Operational
Alert Delivery Operational
SMS   Operational
E-mail   Operational
PagerDuty (Incident Creation)   Operational
PagerDuty (Notification Delivery)   Operational
Slack   Operational
Webhooks   Operational
HipChat   Operational
Push notifications (global)   ? Operational
Push notifications (iOS)   Operational
Push notifications (Android)   Operational
Agent payloads   ? Operational
API   Operational
Availability monitoring   ? Operational
Web UI   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 22, 2018

No incidents reported today.

Jun 21, 2018

No incidents reported.

Jun 20, 2018

No incidents reported.

Jun 19, 2018
Completed - The scheduled maintenance has been completed.
Jun 19, 11:37 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 10:00 BST
Update - We will be undergoing scheduled maintenance during this time.
Jun 13, 23:52 BST
Scheduled - We are starting to replace most of the devices that send out Web Checks (https://support.serverdensity.com/hc/en-us/articles/201254073).

The first replacement even will start next Tuesday at 09:00 UTC and is schedule to take approximately 2 hours.

The devices getting replaced during this period are:
* Amesterdam
(Planysis)
154.57.159.181
154.57.159.182
for
(StackPath)
176.67.84.249
176.67.84.254

* Dallas
(Serverhub)
104.140.105.152
104.140.105.165
for
(StackPath)
209.107.216.205
209.107.216.206

* USA, San Jose
(Planysis)
131.108.41.181
131.108.41.182
for
216.151.183.166
216.151.183.167

To prevent customers from having to adjust their code, only the IPs will change, not the API location name. We will be updating https://support.serverdensity.com/hc/en-us/articles/201091476 accordingly.
Jun 11, 12:12 BST
Jun 18, 2018
Resolved - This incident has been resolved.
Jun 18, 15:25 BST
Monitoring - Today between 06:55 and 07:02 UTC we had a slowdown in out metrics storage backend with resulted in some data points during that time frame not to be recorded. There was no impact to any other Server Density system.
We are currently monitoring that system for re-occurrences.
Jun 18, 09:15 BST
Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018

No incidents reported.

Jun 12, 2018

No incidents reported.

Jun 11, 2018
Resolved - We have completed our post-incident verification and confirmed we have fully recovered at 17:11 UTC.
Jun 11, 19:28 BST
Monitoring - We have been able to restore service to the second payload processing cluster and we're processing real time payloads now.
We are now monitoring the system for full recovery.
Jun 11, 17:53 BST
Update - We have been able to restore one of the payload processing clusters. This restores service to a point of some data to be graphed and alerts processing should be back momentarily.
Jun 11, 17:41 BST
Identified - We have identified a storage issue impacting our two payload processing cluster and are working to recover.
Jun 11, 17:05 BST
Investigating - We're currently investigating a failure to process device payloads. Alerting is also impacted.
Jun 11, 16:29 BST
Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.

Jun 8, 2018

No incidents reported.