All Systems Operational
Alerting   ? Operational
Alert Delivery Operational
SMS   Operational
E-mail   Operational
PagerDuty (Incident Creation)   Operational
PagerDuty (Notification Delivery)   Operational
Slack   Operational
Webhooks   Operational
HipChat   Operational
Push notifications (global)   ? Operational
Push notifications (iOS)   Operational
Push notifications (Android)   Operational
Agent payloads   ? Operational
API   Operational
Availability monitoring   ? Operational
Web UI   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
As of 2017-10-01 we will be ending support for our iOS, Android and Apple TV apps. After this date, although the apps will continue to work and receive alert notifications, they will no longer be available to download and will be officially out of support. As we release product improvements, the apps will not be updated and so may stop working at some point after 2017-10-01.

The primary use case for the mobile apps is receiving alerts but we have found that most customers are using 3rd party alert notification systems such as Slack, PagerDuty, VictorOps or OpsGenie. These products all have mobile apps and analysing the usage of our apps has shown us that they are not widely used and usage has been decreasing over the past 24 months even whilst we were actively maintaining them.

We have reached this decision after several long discussions about where to focus our team and resources. We have released many web UI improvements over the last year such that the product works well on mobile and tablet web browsers. Our dashboard also works well on large TVs and we have recently made multiple optimisations for improvements such as better memory usage. We will continue to invest our time here as well as improving our 3rd party integrations rather than on native apps for each platform.

We also provide a free SMS alert quota for every account which is an alternative to push notifications to our apps. If you need assistance with making mass changes to your alert configs or have any questions about this change, please let us know via email: hello@serverdensity.com
Posted on Sep 6, 12:36 BST
Past Incidents
Oct 18, 2017

No incidents reported today.

Oct 17, 2017

No incidents reported.

Oct 16, 2017

No incidents reported.

Oct 15, 2017

No incidents reported.

Oct 14, 2017

No incidents reported.

Oct 13, 2017

No incidents reported.

Oct 12, 2017

No incidents reported.

Oct 11, 2017

No incidents reported.

Oct 10, 2017

No incidents reported.

Oct 9, 2017

No incidents reported.

Oct 8, 2017

No incidents reported.

Oct 7, 2017

No incidents reported.

Oct 6, 2017

No incidents reported.

Oct 5, 2017
Postmortem - Read details
Oct 10, 13:03 BST
Resolved - We have confirmed this is now resolved.
Oct 5, 16:05 BST
Identified - We've identified a networking failure in one of our services and manually failed over. The errors we were measuring are now gone.
Oct 5, 16:01 BST
Investigating - We're investigating api.serverdensity.io elevated error rate.
Oct 5, 15:41 BST
Oct 4, 2017
Postmortem - Read details
Oct 10, 13:04 BST
Resolved - This incident has been resolved.
Oct 4, 21:35 BST
Monitoring - This has been identified as having been caused by a state transition on a secondary database server undergoing maintenance. There was a second occurrence between 19:17 and 20:00 UTC while we completely removed the affected server.
We'll be monitoring that database cluster for another hour but are not expecting new occurrences.
Oct 4, 20:35 BST
Investigating - We are investigating a gap showing in graphs between 18:46 and 18:54 UTC.
Alerting is not affected.
Oct 4, 19:59 BST