All Systems Operational
Alerting ? Operational
Alert Delivery Operational
SMS Operational
E-mail Operational
PagerDuty (Incident Creation) Operational
PagerDuty (Notification Delivery) Operational
Slack Operational
Webhooks Operational
HipChat Operational
Agent payloads ? Operational
API Operational
Availability monitoring ? Operational
Web UI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 2, 2020

No incidents reported today.

Jun 1, 2020

No incidents reported.

May 31, 2020

No incidents reported.

May 30, 2020
Resolved - This incident has been resolved.
May 30, 21:52 BST
Update - Device nodata alert false positive protection has been disabled and nodata alerts are allowed to be sent.
May 30, 18:20 BST
Monitoring - Backlogged device payloads processing is now back to normal. Due to the large amount of pending payloads in the queue, some payloads may not have been processed which will cause a gap in your metric graphs.

Device nodata alert false positive protection is still active.
May 30, 17:55 BST
Identified - Given the high number of pending device payloads we're seeing slowness in processing the backlog.
May 30, 17:15 BST
Monitoring - We have now pushed a fix regarding device payloads. There should be some back filling of data but graphs may show gaps.
May 30, 17:03 BST
Update - We have fully recovered Service Monitoring and respective alerting at 14:05 UTC.

We are continuing to work on recovering device postbacks.
May 30, 16:17 BST
Identified - This issue has been confirmed and we are processing to fix.
May 30, 15:01 BST
Investigating - We're investigating what seems to be an expired intermediate certificate in our *.agent.serverdensity.io SSL. This prevents device postbacks.
May 30, 14:06 BST
May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.