Ubuntu 12.04 and CentOS / Red Hat 5 End of Life
Scheduled Maintenance Report for Server Density
Completed
The scheduled maintenance has been completed.
Posted May 03, 2017 - 14:45 BST
Scheduled
On 2017-03-31, CentOS & Red Hat 5 reached end of life. On 2017-04-28, Ubuntu 12.04 will also reach end of life. After these dates, there will be no further updates for these operating systems. We have maintained support in our monitoring agent for these operating systems whilst they are supported by their vendors because our policy is to support all OSs currently in active maintenance.

As of 2017-04-28, we will no longer officially support older OSs running Python 2.6 and the minimum Python version required for the monitoring agent will be 2.7. A final bug fix release for the agent will be made available after this date but there will be no further agent updates. This release will be made available indefinitely for any customers who wish to continue with older OSs. However, we have a range of new features planned in the coming months which will be released in a new agent point release which will require Python 2.7 support, and so will only be available on newer OSs.

For customers running older OSs, nothing will change - your monitoring will continue to work without any problems. However, you will need to upgrade to new OSs to gain access to new features and/or agent bug fixes. We will also only be able to provide technical support on for these older OSs on a "best efforts" basis, which may mean we have to request you upgrade to fix agent problems.

For customers running newer OSs but without Python 2.7 (e.g. CentOS & Red Hat 6) we will provide an officially supported guide for installing Python 2.7 similar to the guide we provide for installing Python 2.6 onto CentOS & Red Hat 5 (which come with Python 2.4 by default). This will be available at the same time as the agent release which requires Python 2.7.

If you have any questions about this or wish to discuss extended support options for older OS, please get in touch: hello@serverdensity.com
Posted Apr 05, 2017 - 15:16 BST