Drop in incoming payloads - disabled nodata alerts
Incident Report for Server Density
Nodata alerts notifications were enabled today at 05:00.
Posted Apr 01, 2020 - 13:34 BST
We have enable nodata processing again. Please reach out to hello@serverdensity.com is you receive any nodata alerts and your device is successfully posting back. Postback errors are visible in the agent logs.
Posted Apr 01, 2020 - 09:21 BST
At 22:39 we saw a drop of approximately 12% in incoming device payloads. To prevent false device nodata alerts we have disabled the sending of nodata alerts.

We will be investigating what is causing this drop in incoming payloads and while the cause is not determined keep that protection in place. Users will be able to visualize open nodata alerts in the UI.

The next update will be at 07:00 UTC.
Posted Apr 01, 2020 - 00:17 BST
This incident affected: Alerting.