Server Density v1 shutdown
Scheduled Maintenance Report for Server Density
The v1 shutdown is complete
Posted Mar 25, 2015 - 18:37 GMT
v1 access has been disabled. Users trying to access their v1 accounts will be automatically redirected their v2 accounts.
Posted Mar 25, 2015 - 15:55 GMT
In progress
All remaining v1 accounts were migrated to v2 yesterday. All v1 users will be able to access their new v2 account through the new url (instead of During this afternoon access to all v1 accounts will be disabled.
Posted Mar 25, 2015 - 11:35 GMT
On Tue 24 March 2015 we will be shutting down the old Server Density v1 product. You are using v1 if your account URL ends with - all new accounts since July 2013 are on Server Density v2 (URLs ending and are unaffected by this announcement.

If you are still using v1 or have not completed the migration and confirmed your v1 account has been shut down with our support team, you should run through our migration checklist at

Migration to v2 only takes a few minutes and involves triggering the migration process to copy your settings over, then changing your agent configuration to point to v2. Once you have completed this you can email to request v1 is turned off.

If you use our v1 API then you will also need to migrate any scripts over to the v2 API - see For auto deployment we recommend using our modules for Puppet, Chef, Ansible, Salt Stack or shell script. Details are at

On 24 March 2015, any unmigrated v1 accounts will be automatically migrated to v2 and any agents still pointing to the v1 URL will be mirrored over to the v2 URL, although we recommend changing the agent to point directly to v2. Free accounts will not be migrated and will be deactivated - v2 requires a paid subscription.

If need help migrating or wish to reset any existing migration to restart it, please get in touch:
Posted Dec 15, 2014 - 15:57 GMT